Category: Critical Thinking

Critical thinking is the ability to think reflectively and independently in order to make thoughtful decisions.

[The Real Risk Isn’t Failure. It’s Playing Safe](/content/the-real-risk-isnt-failure-its-playing-safe "Permalink to The Real Risk Isn’t Failure. It’s Playing Safe"/index.html)

Most organisations don’t fail because people take too many risks. They fail because people stop taking them altogether. By confusing intelligent experimentation with failure, leaders inadvertently discourage innovation, slow AI adoption, and create cultures where good ideas die before they’re tested. The real competitive advantage isn’t technology—it’s learning.

[Managing change: What, So What, Now What](/content/managing-change-what-so-what-now-what "Permalink to Managing change: What, So What, Now What"/index.html)

Senior stakeholders don’t reject bad ideas. They reject poorly framed ones. If you’re walking into boardrooms with solid data and still losing the room, the problem isn’t your evidence — it’s how you’re separating fact from opinion. Most PMs never learn the difference.

[Achieve the Impossible: Key Factors for Success](/content/achieve-the-impossible-key-factors-for-success "Permalink to Achieve the Impossible: Key Factors for Success"/index.html)

As I reflect on 2024, it has been a busy and challenging year. Over the end of year break, I took some time to read a book titled “Art of the Impossible”. Steven Kotler...

[Project Pandemonium: How to Resolve Conflict and Still Deliver on Time](/content/project-pandemonium-how-to-resolve-conflict-and-still-deliver-on-time "Permalink to Project Pandemonium: How to Resolve Conflict and Still Deliver on Time"/index.html)

Some projects are like sprints, while others are more like marathons! I’m currently at a critical point in a six-month project, getting ready to go live. Throughout the project, we’ve faced various conflicts to...

[The Art of Translation](/content/the-art-of-translation "Permalink to The Art of Translation"/index.html)

In theory, the upgrade was so simple. We had to update some settings on the email server to prevent emails from being interpreted as SPAM. Then we could send the email. The email vendor...

[Transforming Ordinary Transactions into Extraordinary Experiences](/content/transforming-ordinary-transactions-into-extraordinary-experiences "Permalink to Transforming Ordinary Transactions into Extraordinary Experiences"/index.html)

Great customer experience makes everyone feel good. I love the experience of interacting with a brand and feeling valued as a customer, and this week I was inspired by a Podcast on creating extraordinary...

[The Power of Knowing what you don’t Know](/content/the-power-of-knowing-what-you-dont-know "Permalink to The Power of Knowing what you don’t Know"/index.html)

After reflecting on a successful technology launch last week. This week I am blocked by an unanticipated problem. The next phase of the project is delayed by a compliance issue. What’s worse is the...

[The Art of Imperfectionism](/content/the-art-of-imperfectionism "Permalink to The Art of Imperfectionism"/index.html)

In a world that often celebrates perfection and demands flawless outcomes, the concept of imperfectionism may sound counterintuitive. However, embracing imperfectionism is a powerful way to unlock creativity, foster personal growth, and build a...

[The Art of the Argument](/content/the-art-of-the-argument "Permalink to The Art of the Argument"/index.html)

A common misconception is that arguments ought to lead to an agreement. What they truly aim to achieve, however, is a consensus – that is, complete shared faith in the outcome. So the goal of an argument is not to win, but to win over your audience.

[True Grit: Passion and Perserverance](/content/true-grit-passion-and-perserverance "Permalink to True Grit: Passion and Perserverance"/index.html)

A significant predictor of success is Grit. In a study of who is successful and why the conclusion by Angela Duckworth was not based on IQ, social intelligence or even good looks but it was grit.